Shipping policy
Shipping Policy
Last updated: November 2026
Thank you for shopping with ONYX Shreds. Below is everything you need to know about how we handle shipping and delivery.
Processing Time
Orders are processed within 1-2 days after payment is confirmed. During peak periods such as holidays or promotions, processing may take slightly longer. If there is a significant delay with your order, we will notify you by email.
Shipping Rates and Delivery Estimates
We offer free shipping on all orders within the United States. Delivery takes 6-10 days after processing.
Delivery times are estimates and may be affected by carrier delays outside of our control.
Digital Products
Digital products, like The Rolled-Sleeve Plan, are not shipped. You'll get a download link by email right after you order.
Shipment Confirmation and Tracking
Once your order ships, you will receive an email with your tracking number. Tracking information can take 24-48 hours to update after shipment.
Damaged, Incorrect or Lost Packages
If your order arrives damaged or incorrect, or has not arrived within the estimated timeframe, contact us at support@onyxshreds.com with your order number and we will help.
Contact Us
Email: support@onyxshreds.com
Hours: Monday - Friday | 9AM - 5PM EST